Property Management
Feel at ease with Greene&Co managing your investment properties.
Our dedicated team is trained to deal with everything from leaky taps to adhering to the latest regulations regarding the Tenancy Deposit Scheme.
We appreciate that different clients require different levels of assistance and have therefore come up with a variety of packages to suit your property management needs.
For those busy professionals or overseas clients we have the gold service: covering everything
For those wanting Greene&Co to look after the legislation surrounding the new tenancy deposit scheme as well as managing collection of rent we have the silver service.
Finally, for those clients who want someone to take the stress away from managing the basics such as collection of rent we are offering a bronze service.
See below for a further breakdown of services offered.
1. THE GOLD SERVICE
Our Gold Property Management Service provides specialist assistance at all levels. The fee is 6% plus VAT and is taken monthly in advance. This service includes:
• Monthly rent collection
• Holding of the tenants deposit in a separate client account as we are registered with The Tenancy Deposit Scheme (TDS) at no extra fee to the landlord
• Organising inventory check-in and check-out
• Organising cleaning at the beginning and end of the tenancy
• Organising a gas safety check and certificate
• Ordering a safety pack for the property in line with safety regulations
• Arranging for a PAT test to be carried out on all electrical appliances in the property
• Liaise with the tenant on the landlord’s behalf
• Monthly financial statements to the landlord
• Informing utility companies of new occupants and when old occupants leave
• Deal with minor works up to £300 without further instructions from the landlord
• Deal with redecoration, replacement or repair
• Pay premiums for insurance rates and service charges on the landlord’s behalf
• Periodic inspections of the property
• Handling insurance claims on the landlord’s behalf at a fee of 10% of the cost of works
• Liaise with landlord’s accountant and the Inland Revenue concerning tax liability, assessments and payments
• Replacing any missing items at the end of the tenancy
2. THE SILVER SERVICE
Our Silver Property Management Service provides specialist assistance in line with the new legislation regarding deposits. The fee is 4% plus VAT and is taken monthly in advance. This service includes:
• Monthly rent collection
• Monthly financial statements to the landlord
• Holding of the tenants deposit in a separate client account as we are registered with The Tenancy Deposit Scheme (TDS) at no extra fee to the landlord
3. THE BRONZE SERVICE
Our Bronze Property Management Service is available to landlords for the fee of 3% plus VAT and is taken monthly in advance. The service offers:
• Monthly rent collection
• Monthly financial statements to the landlord
Why choose Greene & Co?
Increasingly both private and corporate tenants are demanding professionally managed lets, just one reason that our tailor made, comprehensive property management is an essential part of our lettings service. After finding you a tenant we look after them and you throughout the tenancy.
Quality of Personnel
However good the reputation of the agent is, it can soon be tarnished by the quality of the property manager allocated to the property. We understand that we are dealing with people's homes and therefore our staff must not only be professional but also caring and understanding in dealing with very personal matters. Our dedicated property management team have demonstrated to us that they possess these qualities and, are consequently, highly regarded by their clients and residents.
Communication
Communication comes in many forms and we have very strict requirements in how we deal with emails, telephone calls and letters. However, that communication also extends into how we communicate to our clients. Our new online landlord login feature enables you to download documents, statements, invoices and view financial records and completed inventories. Everything you want. Right at your fingertips.
Out of Hours Service
With Greene&Co you will never have to deal with a call centre. Should you ring our out of hours' emergency number, you will be answered by an on-call property manager who will have the experience and knowledge to be able to deal with the particular problem. This service operates 24/7 and 365 days a year.
Visiting the Property
Property Management cannot be carried out from the office alone. It is vital that the property manager visits your property on a regular basis.
Consultants
Greene&Co retain a full range of consultants specialising in lifts, boilers, mechanical and engineering, asbestos removal and other distinctive trades so any works required can be carried out quickly and efficiently.
Our expert consultants can also advise and supervise on modernisation and refurbishment programmes in order to maximise rental income.
If you require any further information on any of our Property Management services please contact Jenny Khan on 020 7328 3393 or email.